Software development / Production support - On site - São PauloRESPONSIBILITIES: • Work actively with team members to analyze and resolve application issues • Code debugging or log analysis • Manage incidents and effectively communicate • Improve application stability • Identify alerts / processes that can be automated and then work in automating them • Suggest different ways to solve problem or improve stability • Participate in Change management process • Build and improve run books • Develop reports • Translated complex technical production bugs into clear, functional concise executive summaries. Requisitos e qualificaçõesMINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree Software development / Production support experience MUST HAVE SKILLS AND/OR LICESNSES REQUIRED TO PERFORM THE JOB: • Fluent English• Unix Troubleshooting, ETL, & Capacity Management • Experience using AI tools and GitHub Copilot to write, debug, and optimize log-parsing utilities, automate batch monitoring, and analyze system capacity metrics. • Excellent communication skills with the ability to articulate technical and functional aspects of development/production issues • Structured or Object-Oriented Programming: Proficiency in at least one Structured or Object-Oriented programming language (e.g., Java, C, C++, VB, Angular, ReactJS, etc. • Database Management & Query Optimization Experience (SQL) • Cloud Infrastructure (AWS): Hands-on experience with AWS Cloud services (e.g., EC2, S3, CloudWatch, IAM, Lambda)