Lead Business Analyst

We are looking for a Lead Business Analyst to support and evolve a custom insurance policy administration application with a distributed team. You will investigate production issues, shape clear requirements, and guide delivery through strong documentation and collaboration. Apply now to help drive reliable outcomes! Responsibilities Lead investigation of complex production issues and define actionable next steps Triage and coordinate resolution of production incidents with the core team Create epics, features, and user stories in Azure DevOps for complex functionality Define and document user requirements and solution approaches based on analysis Support configuration activities across rating, UI, error messages, and document prototypes Maintain a shared knowledge repository to capture knowledge transfer outcomes and processes Liaise with business users, vendor analysts, and developers to align on requirements and decisions Requirements 5+ years of business analysis experience in insurance-focused systems At least 1 year of relevant leadership experience Azure DevOps experience creating epics, features, and user stories Advanced requirements elicitation and estimation skills Strong documentation analysis skills and ability to produce clear artifacts Solid SQL skills for data investigation and issue analysis Strong leadership skills to guide requirements work across a distributed team Excellent command of written and spoken English (B2+ level) Nice to have Insurity experience Property and Casualty domain expertise Experience in requirements and change management Proficiency in SQL for complex queries and troubleshooting We offer International projects with top brands Work with global teams of highly skilled, diverse peers Healthcare benefits Employee financial programs Paid time off and sick leave Upskilling, reskilling and certification courses Unlimited access to the LinkedIn Learning library and 22,000+ courses Global career opportunities Volunteer and community involvement opportunities EPAM Employee Groups Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.