Salesforce Data Analyst

The Salesforce Data Analyst bridges business operations and the data ecosystem, ensuring data integrity, building reports and dashboards, analyzing sales/revenue trends, and delivering actionable insights to business and executive teams. What you'll do Manage data, report, and dashboard requests, ensuring SLA compliance and prioritizing operational issues. Perform data loads, auditing, cleansing, deduplication, and enrichment across Salesforce Sales Cloud and Service Cloud. Monitor data quality and implement validation processes to maintain data integrity. Build and maintain Salesforce Reports, Dashboards, and BI dashboards using Tableau and/or Power BI. Translate business requirements into KPIs, reports, and analytical insights. Work with Salesforce Administrators and Developers on data schemas, integrations, migrations, and third-party applications. Identify process improvements across sales, marketing, and customer support using data. Support ad-hoc data and reporting requests from Sales, Marketing, Revenue Operations, and Executive teams. Document data definitions, SOPs, and data dictionaries, and support end-user training. What we're looking for 3+ years of experience as a Data Analyst, Revenue Operations Analyst, or Business Analyst with strong Salesforce experience. Strong knowledge of Salesforce Reports, standard/custom objects, SOQL/SOSL, Data Loader, and Workbench. Intermediate to advanced SQL skills. Experience with Tableau or Power BI. Advanced Excel/Google Sheets, including Pivot Tables, VLOOKUP/XLOOKUP, and VBA/macros. Strong analytical and communication skills, with the ability to turn CRM data into actionable business insights. Nice to have Salesforce Administrator or Data Architecture & Management Designer certification. Experience with ETL, data warehouses, Salesforce Data Cloud/360, and system integrations. Knowledge of Agile/Scrum. Who is Insi? We are a consulting firm specialized in digital evolution. But above all, we are a company of people. People who listen before proposing. Who focus on what truly matters before presenting solutions. Who measure success by what has genuinely changed, not simply by what has been implemented. With more than three decades of history and a global presence, we believe that true transformation begins within: within people, teams, and organizations — and it is this conviction that guides every decision we make, every project we deliver, and every person we develop. Why build your career at Insi? Because here, you think, decide, and create together. We offer autonomy, clear goals, and an environment where Insiders have the opportunity to engage with different technologies, take part in challenging projects, bring new ideas, and work from anywhere in Brazil — and (why not?) the world. We are recognized as one of the best companies to work for in Brazil by Great Place to Work and are among the top 10 employers in Brazil according to TIME magazine. What are our values? We are people serving people We think and act like owners We have a strong drive for performance We grow and learn together We pursue excellence with simplicity We act with creativity and innovation Everyone is welcome regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or any other characteristic. We want you to grow with us in a welcoming environment full of opportunities. If this resonates with you, then #ComeBeAnInsi!

Manage data, report, and dashboard requests, ensuring SLA compliance and prioritizing operational issues. Perform data loads, auditing, cleansing, deduplication, and enrichment across Salesforce Sales Cloud and Service Cloud. Monitor data quality and implement validation processes to maintain data integrity. Build and maintain Salesforce Reports, Dashboards, and BI dashboards using Tableau and/or Power BI. Translate business requirements into KPIs, reports, and analytical insights. Work with Salesforce Administrators and Developers on data schemas, integrations, migrations, and third-party applications. Identify process improvements across sales, marketing, and customer support using data. Support ad-hoc data and reporting requests from Sales, Marketing, Revenue Operations, and Executive teams. Document data definitions, SOPs, and data dictionaries, and support end-user training. What we're looking for 3+ years of experience as a Data Analyst, Revenue Operations Analyst, or Business Analyst with strong Salesforce experience. Strong knowledge of Salesforce Reports, standard/custom objects, SOQL/SOSL, Data Loader, and Workbench. Intermediate to advanced SQL skills. Experience with Tableau or Power BI. Advanced Excel/Google Sheets, including Pivot Tables, VLOOKUP/XLOOKUP, and VBA/macros. Strong analytical and communication skills, with the ability to turn CRM data into actionable business insights.