QA Salesforce (Inglês Avançado)

O que estamos procurando? Job Title: Salesforce QA Analyst Job Summary We are looking for a Salesforce QA Analyst to ensure the quality and reliability of Salesforce solutions through functional, integration, and regression testing. This professional will work closely with business analysts, developers, and stakeholders to validate requirements, identify defects, and support successful releases. Key Responsibilities Analyze business requirements and user stories to define test scenarios, test cases, and acceptance criteria. Perform functional, integration, regression, and end-to-end testing across Salesforce applications. Validate Salesforce configurations, including objects, fields, validation rules, flows, permissions, and approval processes. Test integrations between Salesforce and external systems, including data synchronization and error handling. Create and maintain test data to support different business scenarios. Document, track, and retest defects, collaborating with developers through resolution. Support User Acceptance Testing (UAT) and coordinate validation with business stakeholders. Participate in Agile ceremonies and collaborate on release planning and quality assurance activities. Maintain clear test documentation and communicate test results, risks, and release readiness. Required Qualifications Experience in quality assurance and software testing, including hands-on testing of Salesforce solutions. Understanding of Salesforce functionality, configuration, and security. Experience creating and executing test plans, test cases, and defect reports. Knowledge of functional, integration, regression, and end-to-end testing. Familiarity with defect tracking and test management tools such as Jira, Azure DevOps, or equivalent. Experience working in Agile/Scrum environments. Strong analytical skills, attention to detail, and clear communication. Ability to work independently and collaborate with technical and business teams. Nice to Have Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, or Commerce Cloud. Experience with test automation tools such as Selenium, Playwright, Provar, or Copado Robotic Testing. Experience testing REST/SOAP APIs using tools such as Postman. Familiarity with SOQL and Salesforce data management tools. Salesforce Administrator certification or relevant testing certifications, such as ISTQB. Quem é a Insi? Somos uma consultoria especializada em evolução digital. Mas, acima de tudo, somos uma empresa de gente. Gente que ouve antes de propor. Que vai ao essencial antes de apresentar solução. Que mede sucesso pelo que mudou de verdade, não pelo que foi implementado. Com mais de três décadas de história e presença global, acreditamos que a verdadeira transformação começa dentro: dentro das pessoas, das equipes, das organizações — e é essa convicção que orienta cada escolha que fazemos, cada projeto que entregamos, cada pessoa que desenvolvemos. Por que construir sua carreira na Insi? Porque aqui você pensa, decide e cria junto. Oferecemos autonomia, metas claras e um ambiente onde os Insiders têm espaço para interagir com diferentes tecnologias, participar de projetos desafiadores, trazer novas ideias e trabalhar de qualquer lugar do Brasil e (por que não?) do mundo. Somos uma das melhores empresas para se trabalhar no Brasil segundo o Great Place to Work e estamos entre os 10 melhores empregadores do Brasil segundo a revista TIME. Quais são nossos valores? Somos pessoas servindo pessoas Pensamos e agimos como donos Temos gana por performance Crescemos e aprendemos juntos Buscamos excelência e a simplicidade Atuamos com criatividade e inovação Todas as pessoas são bem-vindas independentemente de sua condição, deficiência, etnia, crença religiosa, orientação sexual, aparência, idade ou afins. Queremos que você cresça conosco em um ambiente acolhedor e repleto de oportunidades. Se identificou? Então, #VemSerInsi!

Analyze business requirements and user stories to define test scenarios, test cases, and acceptance criteria. Perform functional, integration, regression, and end-to-end testing across Salesforce applications. Validate Salesforce configurations, including objects, fields, validation rules, flows, permissions, and approval processes. Test integrations between Salesforce and external systems, including data synchronization and error handling. Create and maintain test data to support different business scenarios. Document, track, and retest defects, collaborating with developers through resolution. Support User Acceptance Testing (UAT) and coordinate validation with business stakeholders. Participate in Agile ceremonies and collaborate on release planning and quality assurance activities. Maintain clear test documentation and communicate test results, risks, and release readiness. Required Qualifications Experience in quality assurance and software testing, including hands-on testing of Salesforce solutions. Understanding of Salesforce functionality, configuration, and security. Experience creating and executing test plans, test cases, and defect reports. Knowledge of functional, integration, regression, and end-to-end testing. Familiarity with defect tracking and test management tools such as Jira, Azure DevOps, or equivalent. Experience working in Agile/Scrum environments. Strong analytical skills, attention to detail, and clear communication. Ability to work independently and collaborate with technical and business teams.