IT Intern - Suporte Técnico Microsoft 365

At Landis+Gyr, we're helping shape the future of energy—making it more intelligent, resilient, and sustainable. As a global energy technology leader, we're accelerating the energy evolution through purposeful innovation and trusted partnerships. Trusted by more than 2,000 utilities worldwide, our intelligent solutions connect devices, data, and decisions across the grid, helping customers modernize infrastructure, optimize operations, and deliver energy that is more reliable, resilient, accessible, safe, and sustainable. Behind every solution is a team of approximately 3,300 employees across more than 40 countries who are passionate about solving complex challenges, driving innovation, and making a meaningful impact for our utility customers and the communities they serve. Join Team Green and help shape the future of intelligent energy. Responsibilities Support administration, maintenance, and enhancement of business applications, including Microsoft 365, SharePoint Online, Power Platform, and related enterprise systems. Assist with data migration, content organization, and document management initiatives across Microsoft 365 platforms. Support application testing, user acceptance testing (UAT), and validation activities for new features, upgrades, and deployments. Help create, maintain, and improve application documentation, knowledge base articles, user guides, and operational procedures. Assist with application support requests, troubleshooting, issue tracking, and resolution activities. Support data analysis, reporting, and dashboard development using Microsoft tools such as Excel, Power BI, and Power Platform. Participate in process improvement initiatives to enhance automation, collaboration, governance, and user experience. Collaborate with business users and IT teams to gather requirements, document processes, and support solution delivery. Education & Experience Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field. Basic understanding of business applications, data management, and software development concepts. Familiarity with Microsoft 365 applications, including SharePoint, Teams, Excel, and Power Platform, is desirable. Exposure to Power Apps, Power Automate, Power BI, Dynamics 365, or similar business applications is a plus. Knowledge of data analysis, reporting, or database concepts is beneficial. Experience through academic projects, internships, or hands-on technical activities is preferred. English proficiency sufficient for technical and business communication. Desired Skills Interest in business applications, digital transformation, and enterprise technologies. Strong analytical, problem-solving, and troubleshooting skills. Ability to learn new technologies and business processes quickly. Good organizational skills and attention to detail. Effective written and verbal communication skills. Ability to work independently and collaboratively within a team environment. Familiarity with Microsoft Power Platform, SharePoint, or low-code development tools is a plus. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. Join Team Green and be part of what's next in energy. #TeamGreen

Support administration, maintenance, and enhancement of business applications, including Microsoft 365, SharePoint Online, Power Platform, and related enterprise systems. Assist with data migration, content organization, and document management initiatives across Microsoft 365 platforms. Support application testing, user acceptance testing (UAT), and validation activities for new features, upgrades, and deployments. Help create, maintain, and improve application documentation, knowledge base articles, user guides, and operational procedures. Assist with application support requests, troubleshooting, issue tracking, and resolution activities. Support data analysis, reporting, and dashboard development using Microsoft tools such as Excel, Power BI, and Power Platform. Participate in process improvement initiatives to enhance automation, collaboration, governance, and user experience. Collaborate with business users and IT teams to gather requirements, document processes, and support solution delivery. Education & Experience Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Analytics, or a related field. Basic understanding of business applications, data management, and software development concepts. Familiarity with Microsoft 365 applications, including SharePoint, Teams, Excel, and Power Platform, is desirable. Exposure to Power Apps, Power Automate, Power BI, Dynamics 365, or similar business applications is a plus. Knowledge of data analysis, reporting, or database concepts is beneficial. Experience through academic projects, internships, or hands-on technical activities is preferred. English proficiency sufficient for technical and business communication. Desired Skills Interest in business applications, digital transformation, and enterprise technologies. Strong analytical, problem-solving, and troubleshooting skills. Ability to learn new technologies and business processes quickly. Good organizational skills and attention to detail. Effective written and verbal communication skills. Ability to work independently and collaboratively within a team environment. Familiarity with Microsoft Power Platform, SharePoint, or low-code development tools is a plus. We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. Join Team Green and be part of what's next in energy. #TeamGreen